“My customers love the GPS system we purchased through Traxxis GPS Solutions.
We give customers access to our system so they can see the status of their cargo locations and therefore anticipate deliveries and pick-ups. This has reduced the amount of customer calls we receive, enhances our credibility with customers and provides them with peace of mind that their cargo is secure.
We also use GPS as a selling tool when we pitch to new accounts. I can think of a few instances where my company stood out among others competing for the business because of the GPS technology we use, and it helped us win that business."
"GPS has helped me retain customers as well. One of our customers had a theft issue where their cargo was missing from its point of origin. A few months later the customer accused us of the theft. We ran some GPS reports for the time period of the theft and were able to prove that our trucks were nowhere near the site of the theft at the time it occurred. Without our GPS system we would’ve lost the customer.
Needless to say, we’re happy with the system and the service provided by Traxxis GPS."
"Kevin Dindial, President"